Our online shopping service has been designed to make your life easier, to give you time to get on with the multitude of other tasks that make up a parent’s day. With this in mind, we have taken every precaution to ensure your Bobux online shopping experience is enjoyable and secure.

We protect your credit and personal details using Secure Socket Layer (SSL) encryption technology so that if anyone should try to intercept it, all details are unreadable. We also recommend as good internet practise to close your browser when you have completed your online shopping. If you would like to know more about our security and privacy policies, please Contact Customer Services.


Protecting your personal information is very important to us. Bobux do not share any of your details with third parties, and the companies we use for couriering orders or processing payments do not retain, store or share any of your information for uses other than delivering your shoes and /or clothing on time.

When you place an order with Bobux online, we collect personal details including your name, mailing address, e-mail address, phone number and your country. Only with your permission, will we use your e-mail address to send you information on new Bobux products, promotions, and our latest news. This information is used solely by Bobux, and will not be sold to, or shared with, any third party. If you would like to change or remove your personal details from our mailing list or database, please contact us and we’ll remove it immediately.

Any account information you supply during registration or during a purchase either by telephone or the internet will be used only to process requested commerce transactions or to contact you regarding a specific transaction.

Bobux may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our Terms and Conditions or otherwise causing harm to Bobux or anyone.

Any discounts received will be carried over in an exchange. We will notify you via email once your exchange has been processed.

Bobux may administer surveys, competitions and promotions. Participation in these is completely voluntary and you have full control over whether to disclose your personal data. Information requested may include both contact and demographic data. This information is kept confidential and is used to notify winners as well as to improve the use and satisfaction of our web sites.