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If items you purchased are returned by mail, the balance will be refunded within 7 days after Bobux have received the goods. Your refund will be payable with the same payment method you chose for purchase.

At Bobux we use premium materials. We understand that all textiles are not created equal and we use each in a way that utilises their specific strengths and best contributes to the overall performance of the shoe. Given the diversity of our range, we may use a mix of materials and you'll find all the materials used in any given shoe listed in the description of that shoe. Below you will be able to see what care is recommended for each material so you can make good decisions and maximise the longevity of your Bobux shoes. Hope it helps!

ACTION LEATHER
Wipe with a damp cloth. Dry naturally, away from direct sunlight.

CANVAS
Use a fabric stain remover for any deep stains, and scrub affected area with a nailbrush. Rinse with cold water, and allow to dry naturally. Avoid getting stain remover or water on any other areas of the shoe, as all materials have different requirements. Dry naturally, away from sunlight. Do not bleach, soak, or tumble dry.

FULL GRAIN LEATHER
Polish every 2 weeks to keep the shoes in top condition. Light scuffs can be reduced by rubbing a matching coloured shoe polish over affected area. Avoid fully immersing leather in water. Dry naturally, away from direct sunlight.Do not bleach, soak, or tumble dry.

LEATHER
Polish every 2 weeks with a natural polish such as beeswax to keep leather soft and protected. Beeswax will also provide an element of protection from water. Light scuffs can be reduced by rubbing beeswax over affected area. Avoid fully immersing leather in water. Dry naturally, away from direct sunlight. Do not bleach, soak, or tumble dry.

GLOSS LEATHER
Wipe with a damp cloth. Dry naturally, away from direct sunlight.

MICRO ARMOUR
Wipe with a damp cloth. Dry naturally, away from direct sunlight. Do not bleach, soak, or tumble dry.

POLY CANVAS
Wipe with a damp cloth. Dry naturally, away from direct sunlight. Do not bleach, soak, or tumble dry.

PRINTED LEATHER
Wipe with a damp cloth. Dry naturally, away from direct sunlight. Do not bleach, soak, or tumble dry.

SUEDE
Use a natural water repellent suede spray before wearing and every 4 weeks for protection. Dry naturally, away from sunlight. Do not bleach, soak, or tumble dry.

SYNTHETIC LEATHER
Wipe with a damp cloth. Dry naturally, away from direct sunlight. Do not bleach, soak, or tumble dry.

MERINO-POLY TEXTILE
Wipe with a damp cloth. Dry naturally, away from direct sunlight. Do not bleach, soak, or tumble dry.

NUBUCK LEATHER
Use a natural water repellent suede spray before wearing and every 4 weeks for protection. Dry naturally, away from sunlight. Do not bleach, soak, or tumble dry.

WEATHER RESISTANT NUBUCK LEATHER
Use a natural water repellent suede spray before wearing and every 4 weeks for protection. Dry naturally, away from sunlight. Do not bleach, soak, or tumble dry.

WEATHER RESISTANT FULL GRAIN LEATHERR
Use a natural water repellent suede spray every 4 weeks to maintain water resistance. Dry naturally, away from sunlight. Do not bleach, soak, or tumble dry.